All Systems Operational

About This Site

We continuously monitor the status of all Symmetry Software APIs and related services. Subscribe to receive email notifications of any system downtime and when service is restored.

Symmetry Tax Engine (STE) Operational
90 days ago
99.99 % uptime
Today
STE API Operational
90 days ago
99.98 % uptime
Today
STE Location Service Operational
90 days ago
100.0 % uptime
Today
Symmetry Payroll Forms (SPF) Operational
90 days ago
99.99 % uptime
Today
SPF API Operational
90 days ago
99.98 % uptime
Today
SPF Hosted Operational
90 days ago
99.98 % uptime
Today
SPF Location Service Operational
90 days ago
100.0 % uptime
Today
Symmetry Payroll Point (PRP) Operational
90 days ago
99.99 % uptime
Today
PRP API Operational
90 days ago
99.98 % uptime
Today
PRP Portal Operational
90 days ago
100.0 % uptime
Today
Minimum Wage Finder (MWF) Operational
90 days ago
99.99 % uptime
Today
MWF API Operational
90 days ago
99.98 % uptime
Today
MWF Portal Operational
90 days ago
100.0 % uptime
Today
Calculators By Symmetry (CBS) Operational
90 days ago
99.98 % uptime
Today
CBS API Operational
90 days ago
99.98 % uptime
Today
Symmetry I-9 (I9) Operational
90 days ago
100.0 % uptime
Today
I9-API Operational
90 days ago
100.0 % uptime
Today
I9-Webhooks Operational
90 days ago
100.0 % uptime
Today
Symmetry Tax Logic Operational
90 days ago
100.0 % uptime
Today
Symmetry Tax Logic Chat Operational
90 days ago
100.0 % uptime
Today
Symmetry Tax Logic API Operational
90 days ago
100.0 % uptime
Today
Symmetry Guides Operational
90 days ago
100.0 % uptime
Today
Symmetry Guides UI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Symmetry I-9 Server Maintenance Jun 18, 2026 19:00-19:30 MST

The Symmetry I-9 server is scheduled for maintenance on June 18, 2026, from 7:00 PM to 7:30 PM MST. During this window, the API may be briefly unavailable while we complete infrastructure maintenance and improvements.
Posted on Jun 04, 2026 - 12:10 MST
Jun 17, 2026

No incidents reported today.

Jun 16, 2026

No incidents reported.

Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 08:00 MST
Update - We will be undergoing scheduled maintenance during this time.
Jun 15, 07:15 MST
Scheduled - The Symmetry I-9 server is scheduled for maintenance on June 15, 2026, from 6:00 PM to 7:00 AM MST. No downtime or service interruption is expected during the maintenance window.
Jun 15, 06:00 MST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Resolved - On June 9, Symmetry API services experienced a disruption caused by an upstream AWS service outage. During the incident, clients integrating with affected APIs may have encountered failed requests, including HTTP 500 and HTTP 401 responses.

Service was restored once AWS recovered the affected infrastructure. All impacted API services are operating normally, and no client action is required.

Jun 9, 18:00 MST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.